- Click the 3 horizontal lines in the upper left corner and select Your Orders.
- Click Report a problem on the relevant order.
- Select the issue you experienced.
- If you selected an item issue, choose the affected item(s).
- If you selected an issue under Other issues, choose the specific issue.
Similarly, Does Instacart have a corporate office?
Here is the corporate headquarters address of Instacart, 50 Beale Street Suite 600 San Francisco CA 94105. Please do share your important information only. Please call corporate office phone number 1-888-246-7822 to talk with the headquarters staff of Instacart.
Consequently, Do Instacart shoppers get penalized for mistakes? Instacart Shoppers do not have their pay docked for making mistakes or receiving a bad review. However, Instacart Shoppers do get rated by customers, and the Instacart system, in turn, rewards higher-rated Shoppers with more orders than those who receive a mediocre or poor rating.
Keeping this in consideration, How do I get a refund from Instacart? To request a refund due to order issues, you must make your request within 7 days of your pickup or delivery. Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. You won’t see refunds in your Instacart account.
Why is Instacart taking so long?
Instacart is one of the biggest and best online grocery delivery services out there, but in some cases, its delivery time leaves a lot to be desired. One of the main reasons is they don’t have enough shoppers to cope with the surge in demand as more and more people switch to grocery delivery and pickup.
Who is the supervisor of Instacart?
Sachin Sharma – Manager – Instacart | LinkedIn.
Where is Instacart main headquarters?
Instacart is headquartered in San Francisco, CA and has 15 office locations across 2 countries.
Can you get fired from Instacart?
If you’re an Instacart Shopper—as most of us independent contractors—you can get fired at any time. Instacart sends out an email before they disable a driver account with details about the problem.
Do Instacart shoppers pay for missing items?
Instacart Shoppers do not pay for missing items, as they may not be responsible. When customers report missing items, Instacart investigates, and when it’s confirmed, it offers to refund the customer or credits them. That way, they can either have their money back or order again.
Can Instacart shoppers see who tips?
Do Instacart shoppers know if you tip? Instacart shoppers know if you tip, can see the amount, and can select orders with a larger tip if more than 1 order is available at the same time. After all, they are independent contractors, not employees.
Does Instacart refund the difference?
Keep in mind you’ll be refunded or charged for the difference in price for replacement items. If you have order notifications turned on, look for alerts when an item is replaced or refunded.
Why is Instacart charging me $99?
If Instacart charged you $100 outside of a grocery delivery, odds are you signed up for the Instacart Express membership and forgot to cancel it.
Do Instacart shoppers get in trouble for missing items?
Instacart doesn’t charge Shoppers for missing items. But it has a rating system through which customers rate the quality of the service they’re being provided by a Shopper. It stands to reason that a low rating would be given if one were to find out that items that one needs urgently and has been paid for are missing!
Why is my Instacart Shopper so slow?
There Aren’t Enough Instacart Shoppers
Other times, though, there are simply not enough shoppers to keep up with customer demand. That latter issue can definitely slow down your Instacart experience, as you open the app and see that your grocery store has no deliveries or pick-ups available for hours.
Why is Instacart slow this week?
Another reason Instacart is slow is that you’re not shopping at the best Instacart times. Jobs like Instacart rely on supply and demand, so if there aren’t many customers ordering groceries, there are fewer batches to go around for Shoppers.
Why is no one taking my Instacart order?
Why are no shoppers picking up your order? It could be because they are very busy and do not have the capacity to add your order to their batch, or your tip is too small. But if the tip is the same as another smaller order, Shoppers will naturally choose that one instead.
Does Instacart pay well?
Full-service shoppers’ pay depends on the order. Instacart provides an estimate of potential earnings for every order and guarantees shoppers will earn at least $5 for each delivery-only batch and $7 to $10 for each full-service (shop and deliver) batch.
Does Instacart pay for gas?
So, in simple terms, Instacart doesn’t pay you for the gas you use while driving. According to Instacart, as a shopper you are an “independent contractor. Therefore, you use your own vehicle to handle deliveries and you pay for your own maintenance and fuel.”
How long is Instacart waitlist?
How Long is Instacart Waitlist? According to our experience, on average you can be on a waitlist for Instacart for 2 months. However we had complaints of applicants who were waitlisted even for 14 month.
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Last Updated: 15 days ago – Co-authors : 15 – Users : 13
