How do I report a missing item from Walmart grocery delivery?


If your Walmart order is missing items, go to, scroll to the bottom of the page and select “Help,” then click on “Contact Us.” From there, a live chat box will pop up and guide you through the correct steps to get your missing items delivered to you in 2022.

Similarly, Does Walmart ever answer the phone?

While it may seem like no one ever answers the phones at Walmart, the fact is that just like many busy stores, answering the phones is not a priority in comparison to other tasks on site.

Consequently, What happens if Walmart delivers the wrong item? By mail you can start a return by logging into your Walmart account from your mobile or desktop, or by contacting Customer Care. You can also return most Marketplace items to any Walmart store. The item needs to be in its original shipping box/bag and packaged.

Keeping this in consideration, What happens if I miss my Walmart delivery? Walmart will hold uncollected orders for 7 days. After 7 days, Walmart will cancel the order and process a refund to the original payment method. Abandoned orders can incur a restocking fee. Grocery orders must be collected on the allotted pickup day; otherwise, the order will be canceled.

Will Walmart refund for stolen packages?

To help this process along, file a police report of your missing items and email a copy of the complaint to, including your order number and contact information. From there, allow 24 hours for Walmart to reach back out to you with a response regarding a refund or replacement shipment.

How can I track my Walmart order without tracking number?

To track order on

  1. Go to
  2. Select the avatar icon in the upper-right corner.
  3. Select Track Orders. If you’re not logged in or are tracking a guest order, enter the email address you used to submit your order and your order number.

What happens if a company sends you two items?

You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.

Do you tip the Walmart grocery delivery guy?

Tipping your Walmart grocery delivery driver is just the same as tipping any food delivery service or customer service in a restaurant. While it is dependent on how you feel about their service, it is generally acceptable to give a minimum of 10% as a tip.

How long does it take for Walmart delivery?

As long as you place your order by 2 p.m., you can expect delivery in two business days. This means that, if you order your item after 2 p.m. on a Friday, you won’t receive it until the following Wednesday.

Do you tip for Walmart delivery?

For items delivered from your local store with Walmart’s delivery service, you can tip your delivery driver and provide feedback on your delivery experience. Tips are optional and 100% go to the driver. You can choose to tip before or after placing your order or after delivery.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

Why does Walmart say delivered but no package?

If the tracking details show your package was delivered and you can’t locate it, please wait two full days (excluding Sundays and holidays) for the package to arrive. We recommend checking around your home and asking your neighbors if they may have received it for you.

Does Walmart require a signature for delivery?

All Walmart deliveries will require the customer’s signature – leaving groceries unattended could result in Walmart preventing you from receiving future opportunities with them. You’ll see a prompt for this in the app with instructions for processing the signature. 6.

How do I know if my order went through at Walmart?

Open the Walmart app.

Track Your Order

  1. On, select Account.
  2. Select Purchase history.
  3. If you’re logged in to your account, scroll to the order you want to track and select Track Shipment. If you’re not logged in or are tracking a guest order, select the link to track.

How long will my Walmart order be delayed?

Walmart can take between 2 to 4 hours to process an order once it has been sent to a store or a fulfillment center. Once processed, the order will move to the “shipping” stage. If the item is not immediately available at the Walmart store or stocking location, a delay of up to a couple of days may occur.

Are Walmart delivery times accurate?

As long as you place your order by 2 p.m., you can expect delivery in two business days. This means that, if you order your item after 2 p.m. on a Friday, you won’t receive it until the following Wednesday. However, if you order it on Tuesday before 2 p.m., you can expect to get it by the following Friday.

Can I keep goods delivered to me by mistake?

Normally, you have every right to keep them. In fact, the law is on your side too. No law will force you to return the items that have been wrongly delivered to you to the sender or to pay for them.

What can I do if I paid for something and it never arrived?

Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they’ve delivered it or don’t know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.

What to do if someone else’s package gets delivered to you?

Call customer service for the company in charge of delivering the item and tell them what happened e-book The tracking number on the package should help them locate where the items need to be sent next. This shouldn’t cost you anything–and you shouldn’t be inconvenienced in any way.

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Last Updated: 6 days ago – Co-authors : 15 – Users : 1


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