“CRAFTSMAN is a brand that is built on pride. … CRAFTSMAN is known for its competitive warranties which will also be honored at Lowe’s , providing customers a guarantee promise. If customers have questions about the warranty, they are encouraged to call CRAFTSMAN’s Customer Care Hotline at 888-331-4569.
Stanley Black & Decker acquired the Craftsman tool brand from Sears for about $900 million, the companies announced Thursday.
Beside this, Who took over Craftsman warranty?
The lifetime warranty only applies to hand tools and not to things that are meant to wear out, like saw blades. The troubled Sears Holdings sold the Craftsman line Thursday to Connecticut-based Stanley Black & Decker for $775 million. Under the agreement, the tools will still be sold at Sears and Kmart locations.
Likewise, Does Home Depot honor Craftsman warranty?
“we will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product. If we do not have the product, customers can call the Customer Care Hotline (883-331-4569).”May 20, 2020
Also, Where can I exchange broken Craftsman tools?
So back to the full lifetime warranty on hand tools, here’s what it says: If the product fails to perform for any reason, we will replace it. Return damaged product to a stocking Retail Partner or call 1-888-331-4569 for details. No proof of purchase required.
Can I exchange broken Craftsman tools at Lowes?
“We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product. If we do not have the product, customers can call the Customer Care Hotline (883-331-4569).”May 30, 2019
16 Related Question Answers Found
Will Craftsman replace rusted tools?
Clarification: Craftsman Lifetime Warranty Doesn’t Apply To Rusty Tools. We asked Sears about their warranty policy on rusty Craftsman tools, and they said the life-time warranty doesn’t apply when the rust is cosmetic. This is not about “screwing” Katrina victims, or even “torque wrenching” them.
Can you exchange Craftsman tools at Lowes?
As always don’t waste your money. FULL STATEMENT FROM LOWE’S CORPORATE COMMUNICATIONS: “We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product.
Where can I exchange Craftsman tools under warranty?
– Use the store locator on the Sears website to locate your nearest Sears store. …
– Take your Craftsman ratchet and receipt or other proof of purchase to your nearest Sears store. …
– Tell a Sears associate that you are returning your Craftsman ratchet and need a repair or replacement under the lifetime warranty coverage.
What does Lowes pay for Craftsman tools?
The move was announced Tuesday by both Lowe’s (LOW) and Stanley Black & Decker (SWJ), the tool maker that bought the Craftsman brand from Sears Holdings (SHLD) in a deal valued at $900 million.
Who owns craftsman now?
Stanley Black & Decker
What happens to Craftsman tools when Sears closes?
Stanley Black & Decker owes Sears a roughly 3% royalty on all Stanley Black & Decker Craftsman sales until 2032. Until 2032, Sears can continue using the Craftsman tool brand with a royalty-free license — which means Craftsman tools sold through Sears or its subsidiaries will pretty much carry on as it has.
Does Lowes honor Sears Craftsman lifetime warranty?
As always don’t waste your money. FULL STATEMENT FROM LOWE’S CORPORATE COMMUNICATIONS: “We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product.
Does Lowes honor Craftsman tool warranty?
CRAFTSMAN is known for its competitive warranties which will also be honored at Lowe’s , providing customers a guarantee promise. If customers have questions about the warranty, they are encouraged to call CRAFTSMAN’s Customer Care Hotline at 888-331-4569. Lowe’s Companies, Inc.
What will happen to Craftsman tools?
Stanley Black & Decker, which bought Sears’ iconic Craftsman tool line last year, is relaunching the brand and will sell it at Lowe’s and Ace hardware stores, as well as on Amazon, to make it more widely available.
Does Lowes or Home Depot sell Craftsman?
Starting in the second half of 2018, Lowe’s will offer the 90-year-old tool brand, the retailer said Tuesday. Almost as important, this means Home Depot won’t, giving Lowe’s a way to stand out against its top rival. The deal also includes developing exclusive Craftsman-branded products for Lowe’s.
Does Lowes honor the Craftsman warranty?
“CRAFTSMAN is a brand that is built on pride. … CRAFTSMAN is known for its competitive warranties which will also be honored at Lowe’s , providing customers a guarantee promise. If customers have questions about the warranty, they are encouraged to call CRAFTSMAN’s Customer Care Hotline at 888-331-4569.
Can you still exchange Craftsman tools at Sears?
So back to the full lifetime warranty on hand tools, here’s what it says: If the product fails to perform for any reason, we will replace it. Return damaged product to a stocking Retail Partner or call 1-888-331-4569 for details. No proof of purchase required.
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