Why is my Instacart deactivated?

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One of the most common reasons for an Instacart deactivated account is: Sharing your Instacart account with a friend or bringing anyone along (including a partner or minors) who does not have an Instacart Shopper account while providing services on the platform. The Shopper guidelines are pretty clear about it.

Similarly, How can I reactivate my Instacart?

If you believe Instacart deactivated your account in error or due to a simple mistake, contacting Instacart customer service is the first step towards reactivation. Grocery delivery services such as Instacart, Shipt, and others don’t tolerate serious offenses.

Consequently, Can someone ride with you while doing Instacart? It is not permitted in Instacart’s terms of service for a Shopper to be accompanied by others while performing their duties because a trained person keeps a check so you will be unable to ride with anyone while working for Instacart.

Keeping this in consideration, Can I get rehired at Instacart? It is possible to get rehired by Instacart after an account deactivation, but you will have to have proof to show their Shopper support. If you cannot get reactivated after a “firing,” there are less-than-honest avenues to get shopping again, but your best bet might be to try a different delivery service.

Do Instacart shoppers get penalized for mistakes?

Instacart Shoppers do not have their pay docked for making mistakes or receiving a bad review. However, Instacart Shoppers do get rated by customers, and the Instacart system, in turn, rewards higher-rated Shoppers with more orders than those who receive a mediocre or poor rating.

How do I reset my Instacart Shopper app?

To reset your Instacart shopper account, you can contact customer service at 1-877-523-5646.

Can I do Instacart with my child?

You can NOT bring your kids or anyone else while you are shopping.

Can you request a specific Instacart shopper?

What is this? No, unfortunately, there is no direct way for customers to select a specific shopper or driver on the Instacart app. However, you can ask your preferred shopper about their schedule and place your orders accordingly to increase your chances of getting the same shopper.

Do you have to wear an Instacart shirt?

Because since instacart has a partnership with many stores, it’s best… Do you have to wear a company shirt OR can you wear your regular clothes? You can wear anything you want.

Can you have 2 Instacart accounts?

Can I have two or more accounts? Instacart allows only one personal account per person or household. However, you may use a secondary account for business purposes. Accounts aren’t limited to one delivery address, or even one ZIP code.

Do Instacart shoppers pay for missing items?

Instacart Shoppers do not pay for missing items, as they may not be responsible. When customers report missing items, Instacart investigates, and when it’s confirmed, it offers to refund the customer or credits them. That way, they can either have their money back or order again.

Can you log into Instacart on 2 phones?

You can but you have to have a rooted or jailbroken phone so you can copy your Auth key from one logged in phone to another.

Do Instacart shoppers get in trouble for missing items?

Instacart doesn’t charge Shoppers for missing items. But it has a rating system through which customers rate the quality of the service they’re being provided by a Shopper. It stands to reason that a low rating would be given if one were to find out that items that one needs urgently and has been paid for are missing!

Do Instacart shoppers get in trouble for wrong items?

INSTACART provides no restitution for the Shopper even with proof of their delivery, item, etc. They offer no department, resource, phone number or other, for us to dispute these issues. Yet they can resolve a customer complaint in an hour!”

Does Instacart refund wrong items?

Instacart does offer refunds for wrong items if a Shopper simply selected an incorrect item or made a substitution without the permission of the customer. Report the issue via the app and either immediately get an Instacart credit or a refund credited to a bank account or card within 5–10-days.

Why can’t I log into my Instacart shopper account?

I’m having trouble logging in.

Check your cell reception and connectivity. Verify the phone number you’ve entered is correct. Make sure you have access to the device associated with that number to retrieve the confirmation code via text or phone call.

Why can’t I log into Instacart shopper app?

1 answer. Close and reopen the app. If this doesn’t work, contact customer support or uninstall and reinstall app.

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Last Updated: 8 days ago – Co-authors : 6 – Users : 10

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