You can call the company at 1 (888)246-7822. If you have a more urgent question or just prefer to speak to a live human, then Instacart also has a support phone number you can call.
In this regard, How do I write to Instacart?
Email help@instacart.com to reach a Community Support member.
- If you have questions regarding your account, previous orders, or account settings, send your email to the general help account.
- You can write things like, “Hello Instacart. I would like to know who delivered my order on June 1st.
Then, Can someone help you with Instacart? No, unless your friend is also an Instacart employee, you will not be able to drive for Instacart with them. It is against Instacart rules to purchase with a person who does not have a personal customer account or who is not the employee of Instacart. It is quite understood that you’d want to bring a friend along.
In this way, How much are Instacart shoppers paid?
Based on shopper reviews and feedback online, it appears that the average hourly pay for in-store shoppers is around $16.29 (as per Indeed) and for full-service shoppers and drivers, it is closer to $22. Weekly payments are made out using direct deposit or check.
How do you send a message to Instacart shopper?
In the app—
- Tap the 3 stacked horizontal lines in the upper left corner.
- Tap Your orders.
- Tap the current order.
- When your current order screen appears, tap the chat bubble icon in the upper right corner.
- Send your message.
Do Instacart shoppers get in trouble for missing items?
Instacart doesn’t charge Shoppers for missing items. But it has a rating system through which customers rate the quality of the service they’re being provided by a Shopper. It stands to reason that a low rating would be given if one were to find out that items that one needs urgently and has been paid for are missing!
How do I verify employment with Instacart?
If you want to run a verification of employment or income (VOE or VOI) for Instacart Shoppers, it’s recommended to use Truework employment verification services for Instacart. Alternatively, you can ask the shopper to provide a screenshot of the application that shows their earnings and employment.
Can you get fired from Instacart?
If you’re an Instacart Shopper—as most of us independent contractors—you can get fired at any time. Instacart sends out an email before they disable a driver account with details about the problem.
Can I do Instacart with my boyfriend?
One cannot drive for Instacart with one’s husband unless the husband is also an Instacart employee. It is against Instacart regulations to shop with anyone who is not an Instacart employee with their own Instacart shopper account. It’s understandable why a person would like to have a spouse help them while they work.
Can you have a passenger while driving for Instacart?
Yes, you can.
How much do Costco Instacart shoppers make?
Instacart shoppers can choose what orders — or batches — they decide to fulfill. Hlad said she usually gets between $25 and $30 for a typical batch and between $30 and $45 for a batch from a wholesale retailer like Costco or BJ’s.
Does Instacart pay for gas?
Grocery delivery platform Instacart announced Friday that it was joining the list of companies adding a temporary fuel surcharge to customers’ orders, intended to help offset higher-than-normal gas prices its driver-shoppers are paying. In a blog post on its website, the company said it would implement the $.
How much should I tip Instacart?
Instacart recommends a 5% tip, which is much less than the average 15% restaurant tip. You can add this on virtually to the order for them to receive it instantly once they finish the job. However, 5% should be the bare minimum. Always tip more for great service!
Do Instacart shoppers talk to customers?
Instacart sends messages
Instacart sends status notifications to your customers. In a delivery or pickup workflow, your customers can also chat with their shopper after their shopper starts shopping.
How do you get a bigger Instacart tip?
Do you interact with customers with Instacart?
4 answers. No, it is not required. Sometimes shoppers will assist elderly or disabled customers, but they do not have too. Groceries are handed to customers at their doorway.
Do Instacart shoppers get penalized for mistakes?
Instacart Shoppers do not have their pay docked for making mistakes or receiving a bad review. However, Instacart Shoppers do get rated by customers, and the Instacart system, in turn, rewards higher-rated Shoppers with more orders than those who receive a mediocre or poor rating.
What is the problem with Instacart?
“Over the last 5 years, Instacart has been relentlessly gutting shoppers’ wages, exploiting its improperly classified workforce, and outright stealing shoppers’ wages and tips on its path to its highly anticipated public offering,” Gig Workers Collective wrote.
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Last Updated: 23 days ago – Co-authors : 12 – Users : 15