Contact the seller after placing an order with them:
- Go to Your Orders.
- Find your order in the list.
- Select Problem with order.
- Choose your topic from list displayed.
- Select Contact seller.
In this regard, Does Amazon have customer service?
About Customer Service
Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission. The Customer Service team has a very clear purpose – to prevent, solve problems and delight our customers.
Then, How do I contact Amazon when my package is not delivered? Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.
In this way, Can I cancel Amazon Prime anytime?
You can cancel Amazon Prime at any time, whether you have a paid subscription or free trial. It’s possible to receive either a partial or full refund for Amazon Prime based on the timing and use of benefits. To inquire about a refund for Amazon Prime, you should contact Amazon customer service.
What is Amazon’s customer service email?
Customers can write to Jeff Bezos using the jeff@amazon.com email address. Amazon CEO Jeff Bezos still personally reads customer-complaint emails sent to him, even though he doesn’t reply to many of them, he said during an onstage interview Friday.
How do I contact Amazon for a refund?
To request a refund:
- Go to Your Orders.
- Locate the order.
- Select Problem with order.
- Select your problem from the list.
- Select Request refund.
- Enter your comments in the text box.
- Select Submit.
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
What do I do if my package says delivered but I never got it?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
How do I get a refund from Amazon Prime?
Request a Refund Through Their Website
In the drop-down menu, go to Prime > Membership Management > Other Prime issue. Choose from one of the options under the “Or, talk to someone” heading—Email, Phone, or Chat (recommended) Explain the reason for wanting an Amazon Prime refund.
How do I get a refund from item not received?
Options for Buyers with Non-Delivered or Late Goods
- Contact the seller to ask them to redeliver the item. This should be done if the item was never delivered or did not arrive within the expected time.
- Ask the seller for a refund and cancel the order.
- Report the seller to Trading Standards.
How do I cancel my Prime membership?
Here’s how to do it:
- From the app home page, tap the menu icon (three lines) on the bottom right, and then Account.
- Scroll down the list of account settings until you find Manage Prime Membership. …
- Tap End membership, scroll through the list of benefits, and tap Cancel My Benefits.
How do I stop Amazon Prime from charging me?
Sign in using your Amazon credentials. Select the Merchant Agreements tab, for the applicable payment authorization, click the Details link. Under Manage Merchant Agreement, click Cancel agreement. In the dialog box that appears, click Cancel agreement.
How do I cancel Amazon Prime on my phone?
The Amazon customer support phone number is 1-888-280-4331. For the quickest service, though, they recommend you use the “Contact Us” option on their website; you can sign up there and they’ll call you.
Does Amazon have an email service?
Amazon Simple Email Service (SES) is a cost-effective email service built on the reliable and scalable infrastructure that Amazon.com developed to serve its own customer base. With Amazon SES, you can send transactional email, marketing messages, or any other type of high-quality content to your customers.
What is Bezos number?
Call Jeff Bezos at 1-888-280-4331 or 1-206-266-1000 (Amazon headquarters).
Why is my Amazon refund taking so long?
Amazon refunds can take a long time because Amazon won’t process your refund until they have received your item. To refund, you need to ship the item back to Amazon, then they will start processing the refund. This is why it can take so long, however, some issuers can have policies that will prolong this period.
How do I request a refund?
You’ll usually get a decision within 1 business day but it can take up to 4 business days.
- On your computer, go to play.google.com/store/account.
- Select Order History.
- Find the order you want to return.
- Select Request a refund or Report a problem and choose the option that describes your situation.
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Last Updated: 24 days ago – Co-authors : 5 – Users : 16