Update item replacement choices
- At the top left, click the 3 horizontal lines.
- Click Your Orders.
- Select the order you want to update.
- Under the item you’d like to update, click Edit replacement option.
- Choose your preferred replacement option.
In this regard, How do Instacart replacements work?
Instacart allows customers to replace out of stock items by paying the price difference and picking a specific replacement or letting shoppers find the best match. In addition, you can choose not to replace an item and get a refund instead.
Then, How do I remove items from Instacart? Tap the corresponding three dots (in a horizontal row) button just below that. This will bring up your options drop-down. Tap the “Remove” choice. Give the app a few seconds to remove the item from the list.
In this way, Do I have to approve replacements on Instacart?
The Instacart app will show you when your shopper makes a replacement. You have the option to approve or disapprove the replacement. If you don’t approve or disapprove the replacement, the shopper can still continue the order and proceed to checkout.
Can you remove items from Instacart order?
You can cancel an order online up to the time Instacart’s Shoppers start picking the order in the store. Typically, this is 1-2 hours before the requested delivery time. How can I change an order to add or delete items? your shopper for additional items during the shopping process.
Can you decline an Instacart Shopper?
Instacart does not have an official rating system to allow their contracted employee Shoppers to rate customers. However, Instacart Shoppers can choose what customers and orders they want to take. They can also decline orders with a low tip.
Can you change Instacart tip?
You can modify the tip while placing an order and for a limited time after receiving your delivery. Click Go to Checkout. Scroll down to Delivery Tip. Click Change.
What happens if item is out of stock Instacart?
Instacart shoppers are taught that it’s better to pick a replacement for a customer than to send nothing if an item is out of stock. If you want to be sure you’ll like what they pick, stay glued to your phone.
Can you edit an Instacart order?
Locate the order you’re rescheduling and click View Order Details. On the Order Details page, in the Order Info box on the right side of the page, click Edit. Choose a new delivery time and/or date. Click Save in the upper right corner.
Why do ratings get removed on Instacart?
So, it’s a lot of things that are not your fault, and then you get rated a bad score.” In 2020, as the pandemic was raging, Instacart said it suspended the rating system, seemingly because of its negative impact on shoppers’ earnings.
Can Instacart customers request a shopper?
No, unfortunately, there is no direct way for customers to select a specific shopper or driver on the Instacart app. However, you can ask your preferred shopper about their schedule and place your orders accordingly to increase your chances of getting the same shopper.
Do Instacart shoppers see your tip?
Can Instacart Drivers See the Tip? When you place a tip for your Instacart driver through the app or their website, you might be curious if they could see it. So, yes, once the groceries are ordered, the driver sees the tip and can even choose whether or not to accept the order based on that.
Can Instacart shoppers see the tip?
Do Instacart shoppers know if you tip? Instacart shoppers know if you tip, can see the amount, and can select orders with a larger tip if more than 1 order is available at the same time. After all, they are independent contractors, not employees.
What is a good Instacart tip?
Instacart recommends a 5% tip, which is much less than the average 15% restaurant tip. You can add this on virtually to the order for them to receive it instantly once they finish the job. However, 5% should be the bare minimum. Always tip more for great service!
Do Instacart shoppers see tips after delivery?
Shoppers can see information like items requested, store location, and tip before accepting orders. So they may make a trip that’s inconvenient or more difficult if the tip is big enough. But, Instacart also gives users the ability to change that tip up to three days after the delivery is made.
What rating gets you fired from Instacart?
A 4.5 rating is… really really low, your account is at risk of deactivation and you simply know that you’re in danger of getting fired. A sure way to get your account deactivated is by delivering poor service to Instacart customers. An unhappy customer can cancel the Instacart account at any time.
How often does Instacart remove the lowest rating?
The Instacart Rating System for Shoppers: Explained
A shopper’s rating is the average of their last 100 rated orders. Customers are not required to leave ratings, so a non-rating order is not included in the overall average. Ratings are refreshed overnight each night.
Do Instacart Shoppers shop for multiple orders at a time?
Did you know that Instacart shoppers can shop for more than one order at the same time? It’s called a double batch, and not all shoppers are excited to see them on their list of available orders.
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Last Updated: 4 days ago – Co-authors : 13 – Users : 11