Does TPG have live chat?


A pop-up which says “Live chat is online” will appear on the bottom right of the page once there’s an available representative. Jun 30, 2019

13 14 23

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Moreover, Does TPG use Telstra network?

As we mentioned above, TPG uses the Vodafone 4G network. Unlike Telstra’s Wholesale Network for MVNOs, TPG customers have access to the full Vodafone 4G network.

Secondly, What is TPG email address?

Contact method How to contact for TPG complaints
————————- —————————————————
Customer complaints email
Fax 02 9850 0813
TPG postal address PO Box 1844, Macquarie Centre, North Ryde, NSW 2113

Simply so, How do I complain to TPG?

If you wish to complain to TPG, call the complaints line on 13 14 23 or 02 9850 0800. There are full contact details and information about the complaint procedures on the TPG website.

Can I keep my TPG email address?

If you are TPG customer you are able to retain your account through a $27.50 per year email-only account. Sadly, it doesn’t appear as if Optus account holders can easily retain their email address after moving providers. Your account will remain valid for 90 days after cancellation, but after that it will be deleted.

20 Related Question Answers Found


Do TPG use Telstra lines?

Telstra, Optus and TPG all own their own fibre-optic network, equipment at the exchange, and even their own undersea links. For Optus and TPG, the only bit they have to lease is the copper line from the exchange to your home, which belongs to Telstra.

Does TPG have Australian call Centre?

You’ll find that TPG has call centres across Australia, but also in India and the Philippines.

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How do I create a TPG email account?

– Open Windows 10 Mail, select “Accounts”, and from the menu that appears, select “Add Account”.
– Choose the “Advanced set-up” option.
– At the Advanced Set-Up screen, choose the account type “Internet email”
– Enter your email address in the Email address and Username fields.

What mobile network does TPG use?

Vodafone mobile digital network

How do I contact TPG Australia?

Call 1300 865 124 | TPG website.

Is TPG better than Optus?

While TPG is mostly known in the NBN market, Optus is a heavy-hitter across the telco industry. With a much bigger budget, Optus is also able to offer things like 5G home broadband and home wireless. With that extra experience and budget though, comes extra costs – which might bring you to prefer TPG over Optus.

Is TPG better than Telstra?

Here are the speeds Telstra and TPG report across each speed tier they offer. Based on these figures, Telstra is the better choice if you’re after a fast NBN 100 plan, while TPG is a better choice for NBN 50. However, Telstra also reports real-world evening speeds, based on the performance of 90% of its NBN customers.

Why is my TPG Internet not working?

Before attempting the troubleshooting steps, TPG recommends that you: Check our Service Status at for outages. Connect your computer directly to your TPG supplied wireless router using an Ethernet cable to eliminate wireless networking problems. Restart your TPG NBN router.

What is TPG outgoing mail server?

What NBN providers use Telstra network?

– ALDI Mobile.
– Belong.
– Boost Mobile.
– Lycamobile.
– numobile.
– Pennytel.
– Tangerine Telecom.

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Which telcos are Australian owned?

– Amaysim.
– Aussie Broadband.
– Boost Mobile.
– Dodo.
– Exetel.
– Flip.
– Kogan.
– OVO Mobile.

Can I keep my email address if I leave TalkTalk?

The Terms and Conditions do say that if you leave TalkTalk you cannot keep your email address. However, in practice, so long as you sign in to TalkTalk Webmail at least once every 180 days the email account will remain open.

Last Updated: 20 days ago – Co-authors : 14 – Users : 8


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