About Customer Service
Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission. The Customer Service team has a very clear purpose â to prevent, solve problems and delight our customers.
Similarly, How do I contact Amazon for a refund?
To request a refund:
- Go to Your Orders.
- Locate the order.
- Select Problem with order.
- Select your problem from the list.
- Select Request refund.
- Enter your comments in the text box.
- Select Submit.
Consequently, What is number of customer care? Vi Prepaid/Postpaid Customer Support Number
| State Name | Phone Number (For Enquiries and Requests) | Phone Number (For Complaints) |
|---|---|---|
| Bihar | 9708012345 | 9708000198 |
| Andhra Pradesh | 9848012345 | 9848009198 |
| Karnataka | 9844012345 | 9844000198 |
| Tamil Nadu | 9092012345 | 9092000198 |
Keeping this in consideration, What is Amazon’s customer service email? Customers can write to Jeff Bezos using the jeff@amazon.com email address. Amazon CEO Jeff Bezos still personally reads customer-complaint emails sent to him, even though he doesn’t reply to many of them, he said during an onstage interview Friday.
Why is my Amazon refund taking so long?
Amazon refunds can take a long time because Amazon won’t process your refund until they have received your item. To refund, you need to ship the item back to Amazon, then they will start processing the refund. This is why it can take so long, however, some issuers can have policies that will prolong this period.
Does Amazon have an email service?
Amazon Simple Email Service (SES) is a cost-effective email service built on the reliable and scalable infrastructure that Amazon.com developed to serve its own customer base. With Amazon SES, you can send transactional email, marketing messages, or any other type of high-quality content to your customers.
How do you get a refund from Amazon for items not received?
Log in to Amazon and go to Help > Browse Help Topics > Need More Help > Contact Us. You can choose whether to speak via a bot or by phone (though the phone option is not immediately obvious). Explain your issue to the rep and Amazon will investigate the case. If you’re claim is genuine, they will issue a refund.
Is 199 number toll free?
Toll free Number(s): 199 (Enquiries and Requests) 198 (For Complaints)
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
How can I directly talk to Vi customer care?
1) You can call the customer care on 199.
How do I talk to a manager at Amazon?
To contact Amazon by phone:
The easiest way to contact Amazon’s customer service department is by using their toll-free phone number at 1-888-280-4331. If you need the personal touch, feel free to call and speak to a representative.
Why does it take 3 to 5 days for a refund?
Many of these processes in the banking ecosystem are not fully automated and require manual oversight. Given the number of parties involved and the variance in their processes to handle refunds, it takes 5-10 days for them to be credited back to the customer account.
How fast does Amazon refund money?
Refund Times
| Refund Method | Refund Time (After Refund Is Processed) |
|---|---|
| Credit card | Three to five business days |
| Amazon.com Gift Card | Two to three hours |
| Debit card | Up to 10 business days |
| Checking account | Up to 10 business days |
How long does it take for Amazon to receive return?
It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Does Amazon have a complaint department?
To file an official complaint with the online retailer, you can: Call customer service at 1 206-922-0880. Log into your Amazon account and click on the complaints link at the bottom of the page.
What can I do if I paid for something and it never arrived?
Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they’ve delivered it or don’t know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.
How do I contact Amazon when my package is not delivered?
Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.
Where is the problem with order on Amazon?
Click on “Returns & Orders,” located in the top-right corner of the screen. 3. On the “Your Orders” page, find your order in the list and click the yellow “Problem with order” button.
Don’t forget to share this post !
Last Updated: 2 days ago â Co-authors : 6 â Users : 7
