Can I call 311 from my cell phone? Yes. Actually, about 1/3 of the calls placed to 311 are now made using a cellular phone. If for some reason you cannot get through on your cell phone, you may call 312.744.
The 311 Call Center provides various options to connect to a wide variety of non-emergency City services and general City information. Some of the most popular City services can be requested by calling 311 or (213) 473-3231, using the MyLA311 Website or by submitting via the MyLA311 mobile app.
Moreover, Are 311 calls anonymous?
You may remain anonymous when you call 311. However, the City departments responsible for delivering the service(s) you are requesting may wish to contact you for follow up or to clarify an aspect of your request, so you may wish to leave your name and a daytime phone number.
Secondly, What happens when you call 311?
311 is a non-emergency phone number that people can call in many cities to find information about services, make complaints, or report problems like graffiti or road damage. Even in cities where a different phone number is used, 311 is the generally recognized moniker for non-emergency phone systems.
Simply so, Why do you call 311?
You can call 311 to find out what Police District and beat you live in, as well as the date, time and location of your next beat meeting. Also calling 311 allows you easy access to non-emergency police services, from filing police reports to talking to police personnel in your district.
What do you call instead of 911?
Reserving 911 for serious threats to life and property is the right thing to do, and it’s the law in many parts of the United States. Using 311 or other non-emergency numbers that are provided by your city or county frees up resources for real emergencies and may get you to the right department faster than calling 911.
18 Related Question Answers Found
When should I call 911 or 311?
311 should be used for reasons like weeds and trash, graffiti, potholes, loud noise and traffic signals. Dispatchers tell me that you should only call 911 if the report has to do with police, fire, or medical emergencies.
Do I get charged for calling 311?
When you call 311, your phone service provider charges the cost of a local call. When you are transferred to another phone number from 311, there is no additional cost. NYC311 makes government services accessible to non-English speakers.
Does 311 work in every state?
The online 311 service SeeClickFix, which partners with news organizations to promote reported issues, is available across the United States but does not connect to municipalities with their permission or knowledge except in a few select cases.
How do you call 311 from a landline?
Call us at 311 or 212-NEW-YORK (212-639-9675) from outside New York City. Text us at 311-692. Contact us using TTY (teletypewriter) or Text Telephone at 212-504-4115.
Are 311 complaints Anonymous NYC?
Your 311 calls are not as anonymous as they seem. The Department of Information Technology and Telecommunications’ Dean Schloyer says that taking away anonymity might discourage people from calling; he also said that 70% of calls are for “simple information on government services.” Gothamist confesses that we LOVE 311.
Do you need service to dial 911?
However, calls to 911 on phones without active service do not deliver the caller’s location to the 911 call center, and the call center cannot call these phones back to find out the caller’s location or the nature of the emergency. If disconnected, the 911 center has no way to call back the caller.
What number do you call instead of 911?
In a viral post on social media, people are urged to dial 112 instead of 911. Recently, a viewer reached out to News 2, wondering about dialing 1-1-2 in an emergency.
How do I report building violations in NYC?
You can report illegal/unsafe construction work and improper building use by calling 311 or visiting 311ONLINE: Call 3-1-1 or 212-NEW-YORK (212-639-9675) from outside New York City. Text 311 at 311-692. Contact 311 using a Video Relay Service (VRS) at 212-NEW-YORK (212-639-9675).
Can you call 311 outside NYC?
Call 3-1-1 or 212-NEW-YORK (212-639-9675) from outside New York City. Text 311 at 311-692.
Is 112 the same as 911?
AP reports that member states have agreed that either 911 or 112 should be designated as emergency phone numbers — 911 is currently used in North America, while 112 is standard across the EU and in many other countries worldwide.
What number did we call before 911?
The first known use of a national emergency telephone number began in the United Kingdom in 1937–1938 using the number 999, which continues to this day. In the United States, the first 911 call was made in Haleyville, Alabama in 1968.
How do I report an illegal apartment in NYC?
If you suspect an illegal conversion call 311 to have a Buildings Inspector routed to the site to inspect the property. You can also check the legal use of a building by visiting the Department’s website and viewing the building’s Certificate of Occupancy through the Department’s Buildings Information System.
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