In-app chat support
That’s why we’re introducing a new chat feature that lets you directly connect with a support agent in the shopper app, making it easier for you to get the help you need and get back to your day.
Similarly, Why did Instacart charge me $100?
Why Did Instacart Charge Me $100? If Instacart charged you $100 outside of a grocery delivery, odds are you signed up for the Instacart Express membership and forgot to cancel it.
Consequently, How do I contact Instacart Canada? For customer service inquiries, please review Your Account Settings, visit Instacart’s Help Center, or call our Community Operations team at 1 (888) 246-7822.
Keeping this in consideration, Why is my Instacart account deactivated? One of the most common reasons for an Instacart deactivated account is: Sharing your Instacart account with a friend or bringing anyone along (including a partner or minors) who does not have an Instacart Shopper account while providing services on the platform. The Shopper guidelines are pretty clear about it.
How much do you tip Instacart?
100% of your tip goes directly to the shopper delivering your order. The default tip is 5% or the percentage you chose for your most recent order, whichever is higher. There is a minimum suggested tip of $2 per individual store delivery.
Why did Instacart charge me $25?
Why is my card charged with a temporary authorization hold? We place a temporary authorization hold for a slightly higher amount than your estimated order total.
How do I refund a customer on Instacart?
To request a refund due to order issues, you must make your request within 7 days of your pickup or delivery. Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. You won’t see refunds in your Instacart account.
Do Instacart shoppers pay for missing items?
Instacart Shoppers do not pay for missing items, as they may not be responsible. When customers report missing items, Instacart investigates, and when it’s confirmed, it offers to refund the customer or credits them. That way, they can either have their money back or order again.
Does Instacart have a corporate office?
Here is the corporate headquarters address of Instacart, 50 Beale Street Suite 600 San Francisco CA 94105. Please do share your important information only. Please call corporate office phone number 1-888-246-7822 to talk with the headquarters staff of Instacart.
How do I contact shopper support?
How do I cancel my Instacart subscription and get a refund?
Cancel your membership
- Log in to your Instacart account.
- Select the 3 horizontal lines in the upper left-hand corner.
- Select Your Express Membership.
- At the bottom right corner of the page, select Cancel membership. …
- Select Continue to cancel.
- Select your reason for leaving from the dropdown list.
- Select Cancel.
Can I get reactivated on Instacart?
There is a possibility that you can reactivate your account and rejoin the members of the Instacart community. Many of the reasons Instacart deactivates accounts are due to accidents.
How do I unlock my Instacart account?
Login and account access issues
- Look for Forgot your password? on the login page.
- Click or tap Reset it.
- Enter your email address.
- Click or tap Reset Password.
- Check your email for the reset email confirmation and follow the steps.
Can you reapply to Instacart?
1 answer. No, once your account is deactivated, you can fight it but they will always say no. It doesn’t matter how good of a worker you are, they can still do that to you whenever they feel like it.
Is $25 a good Instacart tip?
Tips are optional and the best way to demonstrate your recognition and appreciation of service. Instacart’s default for tipping is 5% or a percentage of your most recent order, whichever is higher. Instacart suggests a minimum $2 tip per individual delivery.
How much should I tip for 2021 Instacart?
So how much do you tip on Instacart? General consensus is to always aim to tip 20% as the average tipping rate. If a shopper goes above and beyond by, say, keeping in contact about the items you selected, you can tip more.
Can Instacart drivers see tip?
Can Instacart Drivers See the Tip? When you place a tip for your Instacart driver through the app or their website, you might be curious if they could see it. So, yes, once the groceries are ordered, the driver sees the tip and can even choose whether or not to accept the order based on that.
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Last Updated: 4 days ago – Co-authors : 11 – Users : 1
